Bonnibelle Chukwuneta standing outside Canopy by Hilton London City in London, England.

Canopy by Hilton London City review – luxury and convenience in London’s East End


Last updated June 7, 2024.

This blog post is a review of Canopy by Hilton London City.

Canopy by Hilton London City is a Hilton hotel in the heart of London’s East End, just a short walk from the famed Tower Bridge. It opened in 2021 and was the first UK hotel to open under Hilton’s sustainable lifestyle brand, Canopy by Hilton.

It’s a stylish hotel that promises guests a unique and welcoming experience with modern elegance. I went to London earlier in the year, and this was the first hotel I stayed in for my first weekend in the UK.

In this review, I’ll share my experience staying at the Canopy by Hilton London City hotel, its dining options, amenities, and overall vibe to help you decide if it’s the right fit for your next trip to London.

Booking the stay: points and miles

I booked my stay using a combination of cash and points from my American Express Platinum Card. My goal for the trip was to pay less than full price while still getting 5x points on a travel booking through the AMEX travel portal. If you’re not using points and want to find equally good rates, is also a good option.

If you want to pay with cash or points, a standard room at Canopy by Hilton London City starts at 80,000 Hilton Honor points per night, which isn’t a bad deal considering the rate in cash is typically £294, or $377 (USD), per night. Prices are on the higher side, though a few trips to London have made me realize that inexpensive hotels are few and far between, especially if you’re in the heart of the city.

Hotel location and accessibility

One of the reasons Canopy by Hilton London City is a choice hotel is its prime location. It’s in the heart of London, making exploring the city a breeze if that’s what you want to do.

Just across the street from the hotel is Aldgate Station, providing easy access to London’s Underground or Tube. If you need to access the Elizabeth Line, it’s a 10-minute walk to the Liverpool Street Station. There’s also the Aldgate Bus Station (L Stop) just outside the hotel if you need to ride a double-decker—you need to if you haven’t done it yet!

Tower Bridge is one of London’s most famous attractions and is pretty close to the hotel. A brisk, 10-15 minute walk will get you to the bridge, where you can enjoy stunning views of the Thames River and the city.

The hotel’s surrounding area is a bustling district lined with cafes, restaurants, and shops—perfect if you want food options other than what the hotel offers. I enjoyed a full English breakfast and some tea at Peter’s Cafe, and Black Sheep Coffee is great for a caffeine fix.

It’s a brilliant location for the hotel, offering peace and comfort with all of the city at your fingertips. There’s little reason to Uber or use a rental car when you’re in London, especially in the city center. Getting around is as easy as opening your Maps app on your phone and following the suggested transit routes.

First impressions and checking in

It’s hard not to be in awe when your eyes first set upon Canopy by Hilton London City. The architecture is modern and stunning and the lights make it shine even more at night.

Night view of Canopy by Hilton London City in London, England
Photo by John Athimaritis.

When you step into the hotel, you’re met with a similar feeling. The ambiance is one of modern elegance, welcoming warmth, and stylish design.

Contactless check-in is an option, and you can request a digital key through the Hilton Honors app. My digital key was acting funny, so I checked in physically at the lobby.

The process was quick and efficient—the staff were friendly and made me feel at home, offering me an upgrade from a King room to a King Premium room. The upgrade provided a spacious room on a higher floor with a larger tv and upgraded bathroom amenities amongst others.

The lobby and common areas of the hotel exude a chic and contemporary vibe, featuring decor that blends sleek style with cozy warmth. The comfortable seating areas are perfect for relaxing after a day of sightseeing or catching up on some work.

The room experience

Thanks to the upgrade, I enjoyed a hotel room on the 10th floor with a little more space.

The first thing that stood out to me when I stepped into the room was the impressive design. The light switches, fixtures, the furniture—everything had a modern industrial look, making the room look super chic and trendy while feeling cozy and comfortable at the same time.

The bed was comfortable with fresh, plush linens and enough extra pillows. I was tired and incredibly jetlagged, so I enjoyed breakfast at Peter’s Cafe just down the street that Friday morning before returning to my room for a proper crash. It was a refreshing sleep, like on clouds.

Post nap selfie after a full English induced nap thanks to Peter's Cafe.

The room had a sitting area that’d be great for reading or enjoying a cup of coffee or tea in the morning—there’s a Nespresso machine and kettle to make your morning beverage of choice. There’s also a small desk area that I used to get some work done remotely. The WiFi was fast with no issues.

The bathroom? As spacious and impressive as the rest of the room, if not more. The walk-in shower felt luxurious, had excellent water pressure, and really hot water, which was perfect for a winter trip in London.

My room overlooked the city and had a view of the Aldgate stations below, plus some view of the skyline. I forgot to take photos of it, and I’ll assume it’s because of the weather at the time. I was focused on staying warm. Despite the central location, the room was quiet, so it was a lovely retreat from the city’s hustle and bustle waiting outside the hotel doors.

Nairn's Chocolate Chip Oat Biscuit Breaks from Canopy by Hilton London City in London, England, UK
The rooms come stocked with tea, coffee, and these incredible biscuits—addicting and too good. My new morning snack.

Dining options

There are 2 dining and drinks options at Canopy by Hilton London City:

  • Florattica Rooftop London, a London cocktail experience on the 11th floor with stunning views of the city.
  • St. Clare Coffee and Bar, a spot not far from the main lobby offering guests a place to work, relax, or enjoy coffee with an all-day menu.

I had a fish and chips dinner at St. Clare before an evening out in the city, and I had coffee and did some remote work there the morning I checked out to head to Paris. The fish was hot, crispy, and tasty, as were the chips. And I liked my coffee, too. I used a food and beverage credit for my fish and chips.

The bar and eating area are a pleasant and soothing environment. The music is soft and uptempo, yet not distracting. There’s plenty of seating and an open area should you want to be close to the bar or have more space and spread out a bit on one of the sofas.

Florattica is a popular London cocktail and weekend brunch experience located 11 stories above ground with amazing city skyline views.

Skyline views at night from Florattica Rooftop London at Canopy by Hilton London in London, England

The interior is elegant and luxurious with floral decor and installations inspired by the silk woven floral pattern created by local 17th century French Huguenots.

I only briefly visited Florattica and didn’t have the opportunity to stay for drinks, but the views and ambiance were incredible, and I look forward to coming back and experiencing all of it.

Florattica Rooftop London at Canopy by Hilton London City in London, England, UK

Amenities and services

The hotel has a fitness center that’s open 24/7. It’s located on the lower ground floor and has both cardio and strength training equipment so you stay active on your trip.

Fitness center at Canopy by Hilton London City in London, England, UK

Other than that, most of the amenities or services are the dining and guest options found in the lobby area.

If you want to explore the city on two wheels, there are eBikes outside the hotel, and they’re complimentary with your stay.

Canopy by Hilton London City: conclusion

Canopy by Hilton London City delivers a superior experience and is everything the pictures online portray. The hotel’s prime location is within walking distance of some of London’s biggest attractions while providing easy access to the tube and bus stations. This makes exploring the city at large a breeze and offers great value for your money.

The common areas are thoughtfully styled and make for a luxurious, relaxing environment. And nothing is left to chance in the rooms—the light fixtures, bathroom layout, and comfortable furniture exude modern elegance and add to the hotel’s appeal.

If you’re a nomadic traveler or work remotely, St. Clare is the perfect spot to be productive and chill. And I’m sure working with a drink at Florattica’s isn’t a bad idea either.

Canopy by Hilton London City was a fun, memorable, and peaceful hotel to spend my first wintry weekend in London. If you’re looking for a high-end hotel to use some credit card or hotel points, this hotel is a great choice.

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